South Dakota 811

South Dakota 811 Members and Excavators:

We are continuing to monitor COVID-19 and the impact here in South Dakota.  South Dakota 811 would like to assure everyone that its first priority during these uncertain times is the safety of everyone involved.

Thankfully, we have the ability to continue operating by receiving and processing calls.  Our on-line Portal is operational and the entire 811 Center staff is available to answer any questions and to address any concerns. 

Most employees at the 811 Center are telecommuting from home this week, and the Center is actively working to ensure the remainder of its employees will soon have the same ability to work from home. 

South Dakota 811 plays a critical role in public safety, and we understand our members and excavators are counting on us to protect their infrastructure and keep everyone safe. South Dakota 811 will keep our operations going and continue with our mission. 

You can be assured that we will be able to provide the same level of service as always and we are here ready to help in any way. 

We’d like to remind everyone that contacting 811 before you dig and locating buried facilities within the required timeframes are still required.

Larry L. Janes

Executive Director

South Dakota One Call Notification Board

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Use South Dakota 811 to locate underground utilities before you dig. Excavators planning to dig, drill or trench should make the required locate request to South Dakota 811 two working days before the planned work. Homeowners and landowners planning their own excavation activities are required to notify South Dakota 811 as well.

Submit a locate request 24/7 to South Dakota 811 by:

Phone: Make a free call to 811 (in-state) or (800) 781-7474 (outside of South Dakota).

Web Portal: Use the new South Dakota 811 Web portal for faster processing of locate requests. Web Portal users must complete a short training session. Contact Remote Apps to request a demo or ask questions about the Web Portal. (Please note that the portal url has been updated)

Mobile App: Use the new South Dakota 811 mobile app for convenient and quick connection from wherever you are. Follow these instructions to download the app on your mobile device. This App is now available for use on Android products.

Newsletter: Sign up for the Excavator Newsletter HERE.
Sign up for the Utility Member Newsletter HERE.

Some underground lines on private property are privately-owned and may not be marked by a utility. Other underground lines, between a meter and the home or business, may be considered privately-owned. In these cases a charge by the utility may apply to locate and mark those lines.

South Dakota 811 provides for communication between excavators and underground facility operators so buried utilities can be marked in advance of any digging. Following the South Dakota 811 procedure works to reduce damages to underground infrastructure, helps to ensure public and worker safety, and protects the integrity of utility services.
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